Apply: MSF Order Processing Officer

Médecins Sans Frontières

Deadline: 26 April, 2024

Location: Nairobi, Kenya

Médecins Sans Frontières (MSF) is seeking applications from eligible applicants for the role of Order Processing Officer.

MSF, also known as Doctors Without Borders, is a humanitarian medical non-governmental organisation of French origin best known for its projects in conflict zones and in countries affected by endemic diseases.


  • First point of contact for all communication relating to order requests received from projects/coordination
  • Follow up on orders sent by projects and coordination (sourcing from procurement or warehouse)
  • Encode all international purchase orders
  • Manage product codes on behalf of projects and coordination
  • Develop and maintain a good working relationship with the supply responsible for projects and coordination through regular and proactive communication
  • Assist and support the supply responsible for  projects and coordination on order preparation and management
  • Be in constant communication with SKID warehouse and procurement teams to follow up on advancement of orders (picking, purchasing, reception, dispatch)
  • File and archive essential documents  on SharePoint as well as physical files as per MSF policies
  • Keep all orders up-to-date in the ERP used by SKID (UniField) with relevant information such as dates and locations
  • Report directly any issue, delay or bottleneck related to orders to supervisor
  • Prepare and share weekly reports detailing situations of each order
  • Perform delegated tasks according to activity and as specified in job description


  • Minimum of diploma in Supply/Logistics Management
  • Two years, minimum, of experience in supply chain management and the organisation of supply administration and procedures
  • Proven understanding of MSF supply processes (desirable)
  • Computer literacy
  • Excellent communication skills
  • Excellent organisation skills
  • Service-oriented
  • Teamwork, cooperation
  • Results and quality orientation
  • Multi-tasking
  • Flexibility
  • Stress management

To apply and for more information, click here.

Photo source: MSF


About the Author