• Coordinate the change management strategy at regional and local levels, ensuring successful implementation of new service provision solutions and adequate post-rollout support and guidance
• Facilitate and support the implementation by country office of the service marketplace ecosystem, as well as new digital tools and procedures
• Establish and lead clear and regular coordination, support and feedback gathering mechanisms with country office focal points to identify and report business and technical requirements and/or issues
• Lead the preparation and delivery of training and webinars related to service provision initiatives and tools in strict coordination with HQ and in line with the overall change management strategy
• Ensure first-level technical advice and guidance to country office staff, ensuring service provision activities are timely and consistently managed and captured
• Prepare accurate and timely data collection, reporting and dashboards to inform on service provision activities, enabling an informed and consistent decision making
• Liaise with internal and external stakeholders to consolidate preliminary data analysis and disseminate as required
• Timely detect gaps, delays, and risks in local and regional service provision and address them, as needed, in consultation with RB and HQ stakeholders

Requirements

• Advanced university degree in Economics, Supply Chain, Logistics, Engineering, Business Management, or a related field, or first university degree with additional years of related work experience and/or training/courses
• Five years, minimum, of professional experience in supply chain and logistics operations, regional food assistance, external service provision, technical assistance, and/or operational guidance in emergency/post-emergency contexts
• Experience working directly with country office counterparts to provide business and technical support and implement activities, particularly in the RBN
• Direct experience in implementing WFP activities and guidelines, project management, as well as monitoring and evaluation (desirable)
• Experience in data collection, analysis, and reporting
• Experience in budget preparation and monitoring
• Fluency (level C) in English
• Intermediate knowledge (level B) of a second official UN language (Arabic, Chinese, French, Russian, Spanish) and/or WFP’s working language (Portuguese)

To apply and for more information, click here.

Photo source: UNAMID