Apply: World Vision Network, Telecom Admin

Deadline: 21 March, 2021

Location: Bamako, Mali

World Vision International is seeking to fill the role of Network and Telecommunication Administrator.

The mission of the organisation includes working with the poor and people who are oppressed as it promotes human transformation.

Responsibilities

  • Provide input during project planning and requirement phase
  • Ensure day-to-day technical support to end users
  • Respond to level two support and work with vendors on level three support
  • Generate activity and status reports
  • Provide the user access service
  • Research trouble issues which affect multiple clients
  • Review checklists and scripts
  • Work with vendor technical support personnel on solutions for clients
  • Participate in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners
  • Carry out installation and repair hardware, software, and peripheral equipment, following design or installation specifications
  • Update configuration management tools
  • Develop and document procedures for performing configuration changes, updates and upgrades
  • Provide continues client technology support

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience
  • Demonstrated knowledge of complex hardware and software products and problem-solving/diagnostic skills
  • Five, minimum, of relevant technical and business work experience
  • Willingness and ability to travel domestically and internationally, as necessary

To apply and for more information, click here.

Photo source: World Vision International

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