Deadline: 04 September 2022

Location: Juba, South Sudan

The World Food Programme (WFP) is seeking applications from eligible applicants for the post of Staff Counsellor.

WFP works to ensure the most vulnerable populations, especially women and children, can access the nutritious food they need.

Responsibilities

• Provide empirically supported and culturally sensitive counselling services to staff and, if requested, their dependents
• Provide pre- and post-deployment briefings to staff deployed to emergency or hardship duty stations
• Using the WFP wellness strategy, work closely with partners to develop a broad range of wellness initiatives that fit the context and needs of the operation
• Based on data trends and requests from other divisions/units/offices, develop and provide a range of training and programmes including, but not limited to, team building, resilience, harassment, and cross-cultural sensitivity to improve morale, health, and team dynamics
• As part of a multidisciplinary team, work closely with individuals and teams to address psychological risks at the individual, unit and organisational level
• When requested, work closely with managers/supervisors towards improving the working atmosphere in their units
• Manage the content of the wellbeing app relevant to South Sudan
• Provide counselling services to individuals and/or groups during emergencies
• Provide services in a timely and sensitive manner to staff and dependents after critical incidents, and ensure follow-up support for staff and dependents
• In conjunction with country management and the wellness division, develop an innovative wellness support programme that focuses on wellness in the broadest sense of the term with a mandate to deliver tangible mechanisms to support staff
• Support and maintain the existing Wellness Support Volunteer Network (WSVN) through supervision, and dissemination of training materials and related protocols
• Support the family liaison officer as required
• Identify and liaise with high-quality local and regional mental health resources that can be used for referrals or in times of crisis
• In the best interests of staff members and the organisation, work in a collegial and professional manner with all units in the staff wellness division to ensure continuity of care
• Perform other duties as required

Requirements

• Advanced university degree (or equivalent) in Clinical or Counselling Psychology, Psychiatry or a demonstrably equivalent field from a recognised institution
• Active licensure/registration as a mental health professional with a recognised governing association and be a member of that organisation in good standing
• Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma, etc will be an advantage
• Five years, minimum, of progressively responsible professional postgraduate experience relevant to the field
• Experience working in a hardship location or providing counselling services to staff working in very difficult and insecure environments
• Fluency (level C) in the English language
• Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese
• Broad knowledge of all facets of the field of counselling and ability to provide an environment in which others can talk confidentially and act without fear or repercussions within a climate of established trust
• Excellent communication skills (oral, written and presentation) including the ability to defend and explain difficult issues and positions to the staff at all levels
• Ability to identify clients’ needs and suggest appropriate solutions
• Ability to establish and maintain productive partnerships with clients
• Ability to contribute to the strategic vision of the wellness division based on trends identified using a population health model
• Excellent team player skills and value working with a multidisciplinary and culturally diverse team
• Very good working knowledge of technology tools such as PowerPoint, Excel and Word
• Ability to operate effectively across organisational boundaries and establish and maintain effective working relationships in a multicultural, multi-ethnic environment with sensitivity and respect for diversity

To apply and for more information, click here.

Photo source: EU Protection and Humanitarian Aid