Deadline: 17 November, 2021
Location: Ethiopia
United Nations International Children’s Emergency Fund (UNICEF) is seeking to fill the role of Information Communication Technology (ICT) Specialist.
Across 190 countries and territories, UNICEF works for every child, everywhere, every day, to build a better world for everyone.
Responsibilities
- Ensure physical and logical security and safety of ICT environment and infrastructure
- Operate ICT infrastructure – environment, hardware, network, and telecommunications
- Assist in the management of contracts for ICT
- Implement corporate solutions, services and keep systems and applications up and running
- Manage changes and apply upgrades, security updates and patches
- Conduct or supervise the provision of preventive and corrective maintenance
- Manage emergency telecommunication operations and equipment
- Manage ICT disaster recovery plans
- Monitor, assess and verify the use of ICT resources to ensure compliance
- Escalate compliance exceptions (proactive) and deviations (reactive)
- Spearhead approved innovation initiatives and work closely with programme staff to facilitate proper implementation
- Support technical and operational knowledge transfer to programme staff, implementing partners and beneficiaries
- Study and understand the business requirements, i.e., PPP, RBM, HACT, etc. to improve the delivery of results
- Advise programme staff to build an expert team to build better relationships with counterparts and implementing partners
- Support counterparts and implementing partners to build capacity and nurture independence
- Assist in the selection of training providers and the development of training materials
- Collaborate with C4D and use their advocacy, outreach, and dissemination tools for better utilisation of technology to advance the delivery of results
- Assist in the facilitation of project management methodology trainings and support the application by staff, counterparts and implementing partners
- Ensure administration of the office Enterprise Content Management (ECM) site
- Distribute ICT-related communication materials from NYHQ, GSSC or regional office
- Prepare and circulate internal ICT-related communications – emails, manuals, newsletters, flyers, best practices, FAQs
- Offer or coordinate training workshops or clinics to build end-user capacity or to introduce new solutions and services
- Share local experience and lessons learnt with regional office, GSSC or ITSS for collective benefit
- Support the planning, organisation and implementation of capacity building and knowledge management initiatives to enhance staff competencies
- Support opportunities to improve productively, efficiency, effectiveness, and foster innovation
- Stay abreast of ICT trends, developments, and best practices through professional development
- Manage and supervise two ICT staff
- Participate in interagency events, meetings or discussions to present UNICEF-ICT interests, priorities, and position
- Act as ICT focal point for emergency preparedness
- Work closely with administration and finance on budget, billing certification, inventory, and asset management
- Assist in providing information for reports, reviews, or audits
- Liaise with regional office, GSSC and ITSS to keep abreast of new initiatives and opportunities to innovate and modernise office operations and to contribute to the collective ICT evolution
Requirements
- Advanced university degree in Computer Science, Software Engineering, Information Technology Management, Business Administration or a related technical field
- First degree in a relevant field combined with seven years of professional experience may be accepted in lieu of the above requirement
- Five years, minimum, of relevant professional experience in information technology management and business operations in a large international organisation and/or corporation
- Experience in a UN organisation is an asset
- Certification and/or proven experience in ICT project management, business analytics, information security, ICT audit and risk management, telecommunications, network information security and software engineering and programming
- Fluency in English
- Knowledge of another official UN language or a local language is an asset
To apply and for more information, click here.
Photo source: UNICEF
