• Ensure strategic development and delivery of SCI programmes objectives in line with the organisation’s mandate, strategy and theory of change
• Meet the servicing requirements of members and their donors through first class customer service and collaborative working
• Improve outcomes for children by contributing to the delivery of the organisation’s strategy, global initiatives and growth targets
• Contribute to building a new organisation – fit for the future and harnessing the extraordinary engagement, diversity, talent and commitment 
• Create an environment of continuous learning where staff are encouraged and supported to grow and develop and are willing to be held accountable for their commitments
• Support the development of an organisational culture that reflects the organisation’s values, dual mandate and promote accountability and high performance
• Lead on embedding first level business systems 
• Provide feedback to the centre (London) on end-user training materials to ensure that they continue to meet regional and country needs
• Support SCI staff to build capacity and expertise in finance system-related areas
• Contribute to defining/identifying functional improvements required for Agresso

Requirements

• Bachelor’s degree in I.T. or equivalent
• Three years, minimum, of experience working with ERP
• Experience working with Microsoft products like SharePoint
• Strong networking and communication skills 
• Experienced trainer with track record of training delivery in a complex global organisation
• Experience of providing end-user support, including call logging, call resolution, updating knowledge base/FAQs, etc
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• Strong results orientation, with the ability to challenge existing mindsets
• Exposure to the not-for-profit sector and/or developing countries (preferred)
• Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy-in
• Fluency in written and spoken English

To apply and for more information, click here.

Photo source: Save the Children