Apply: Plan International Director of Operations

Deadline: 21 January, 2024

Location: West and Central Africa

Plan International is seeking to fill the position of Director of Operations.

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


  • Manage a team of functional specialists (or managers) for the WACA region
  • Ensure strategic linkage and communication across the different entities of the Plan International global organisation
  • Work with the regional specialists (or managers) of the different operational functions to ensure operational excellence is progressing and objectives are met
  • Support operational excellence and business process strengthening work
  • Lead within the region in the areas of business support and shared services with host offices, including financial management, supply chain, I.T. and digital solutions
  • Report on the management of all risks associated with programme delivery
  • Ensure strong relationship with the GH operations directors to implement jointly the best practices and procedures


  • Master’s degree or higher in Financial Management, I.T., Business Analytics, Supply Chain Management or Business Management and Administration
  • Experience in operations director-level role in humanitarian/development sector
  • Strong business analytics skills in relation to business resources and solutions functional areas
  • Experience in managing a workstream in a large transformation programme across diverse and complex organisations
  • Experience in leading process re-engineering across diverse and complex organisations
  • Ability to support high-performing teams in multiple locations
  • Results-oriented management with strategic agility to get things done
  • Understanding of working in INGOs is an advantage
  • Track record of identifying opportunities to reduce cost and improve effectiveness
  • Experience in liaising and translating between technology and business needs
  • Senior management/leadership in complex and global organisations with multiple stakeholders
  • High financial literacy and ability to interpret and communicate complex data and reports
  • Supply chain management experience or understanding
  • Clear understanding of the impact of decisions taken across Plan International
  • Proven capacity to analyse and understand complex situations and identify the core issues that need to be acted upon
  • Strong interpersonal, communication and engagement skills
  • Proven ability to handle conflict situations constructively
  • Ability to build multi-stakeholder consensus in relation to complex situations with conflicting interest
  • Lean six-sigma black-belt qualified or equivalent level in other process methodology
  • Ability to use evidence to support decisions and form business cases
  • Experience in overseeing planning cycles, performance reporting, and strategic decision-making, either from a global or regional perspective
  • Experience in working with, supporting and influencing at leadership levels
  • French language is essential

To apply and for more information, click here

Photo source: US Embassy


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