Deadline: Not specified
Location: Jos, Nigeria
The Norwegian Refugee Council (NRC) has announced a call for applications for the role of ICT Technical Assistant.
NRC provides assistance, protection and durable solutions to refugees and internally-displaced persons worldwide.
Responsibilities
- Provide first-level support to NRC staff, including printers, computer software, and hardware troubleshooting
- Ensure effective help desk coordination of all NRC staff tickets in the country
- Assist in the rollout of new software or hardware to all devices
- Maintain service contracts for phone networks, and asset registers for communications equipment
- Conduct awareness sessions and ICT training when needed
Requirements
- Proven record of professional experience in providing ICT support and management
- Confident communicator with the ability to build and maintain relationships with multiple stakeholders at all levels, and challenge with humility when necessary
- Intuitiveness and ability to relate to others and build report
- Highly organised, capable of operating within multiple reporting lines and managing multiple priorities successfully
- Experience in working within a team, meeting workload requirements, and being as effective through delivery as possible
To apply and for more information, click here.
Photo source: NRC
