Deadline: 18 February, 2024
Location: Abidjan, Côte d’Ivoire
Médecins Sans Frontières (MSF) is seeking applications from eligible applicants for the role of Head of Information Systems.
MSF, also known as Doctors Without Borders, is a humanitarian medical non-governmental organisation of French origin best known for its projects in conflict zones and in countries affected by endemic diseases.
Responsibilities
- Formulate and implement IT strategies and plans aligned with MSF WaCA’s overall strategies and annual plans
- Lead and manage IT projects at the head office, ensuring adherence to essential IT policies and guidelines
- Coordinate with the MSF movement, serving as the main contact for Shared IT Services and other IT leaders across the movement
- Participate in international IT meetings as required
- Collaborate with legal advisers on GDPR and data protection initiatives, mainstreaming digital data protection standards in all relevant MSF WaCA initiatives
- Lead and manage the IS team through quality staff management, including recruiting, training, managing, and evaluating a skilled, motivated, and user-oriented team
- Represent MSF WaCA in international platforms and establish partnerships with technology providers to ensure support and continuity
- Act as an internal IT consultant for Directors/Heads/Managers of other departments to contribute to setting long- and mid-term strategies and short-term plans
- Lead and manage IT system, network, and application/software development projects
- Ensure essential IT/data/information-related policies, rules, and guidelines are designed
- Be accountable for delivering relevant IT annual objectives on time and on budget
- Ensure that digital data protection standards are respected
- Monitor the ITSM tool and SharePoint with all stakeholders
- Conduct staff training in Agile methodology and the use of a Project management tool
- Implement an ISO-based information security management system
- Centralise management using a cloud console for all IT equipment
- Manage crisis situations, which may involve technical hardware/software problems
Requirements
- Master’s (BAC+5) degree in computer science, Information Technology, or a related field
- Industry certificates desirable (PRINCE 2, CCA, CISCO, ITIL and/or PMP)
- Five years minimum of experience in Information System and Technology management
- Minimum three years of experience working for an international organisation operating in low-resource settings
- Strong understanding of IT infrastructure, tools, data strategy, data encryption and security
- Ability to manage a remote team efficiently
- Proficiency in data governance and information lifecycle management
- Good understanding of the MSF mission/field setup
- Strong organisational and office technology skills
- Advanced background with ERP systems
- Demonstrated experience in budgeting, planning, and project management.
- Ability to identify and solve major issues through analysis and decision-making
- Combination of technical skills and leadership skills
To apply and for more information, click here.
Photos source: MSF
